24×7 International IT Support

Global IT support that never sleeps, never slows down.

We build reliable, on-demand IT solutions that help businesses stay operational, reduce downtime, and grow faster.

Performance

In the last 6 months

Business growth

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On-site Support Managed Services Smart Hands Custom SLA IT Infrastructure Rapid Response Network Support IMAC Services On-site Support Managed Services Smart Hands Custom SLA IT Infrastructure Rapid Response Network Support IMAC Services

Desktop Support End User Support Site Survey Full Time Resource EPOS Support 24x7 Support Global Coverage 150+ Countries Desktop Support End User Support Site Survey Full Time Resource EPOS Support 24x7 Support Global Coverage 150+ Countries

Built for businesses that operate without borders.

Forlence provides round-the-clock global IT support services to businesses operating across 150-plus countries. Our IT support specialists respond fast, resolve issues remotely or on-site, and keep your infrastructure running with zero tolerance for unnecessary downtime.

IT ecosystem

[Est.2010]

Why leading companies choose our consulting

Making a meaningful impact for
500+ global clients

“Knowing our IT support never switches off gives our leadership team genuine peace of mind, no matter which country we are operating in at any given time.”

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Client satisfaction

We deliver consistent global IT support services backed by certified engineers, clear SLAs, and communication that keeps every stakeholder fully informed at all times.

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Beyond the metrics

Years of innovation

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Projects delivered successfully

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Global creative support

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Read reviews from real people worldwide

“Forlence stepped in overnight when our Singapore office lost connectivity. Their global IT support team had us back online within the hour, no fuss, no delays, just results.”

Marcus Sterling

Operations Director Of TechStream Inc.

“We needed 24×7 IT support across five countries simultaneously. Forlence managed every location under one SLA, which simplified everything for our internal team enormously.”

Stefan Kovic

CTO, LogiCore Europe

“The response time alone sets Forlence apart. International IT support with this level of speed and professionalism is genuinely rare. We have not looked elsewhere since.”

Priya Nair

Operations Lead, FinBridge Global

Facts and numbers

Our clients trust Forlence for 24×7 global IT support because we show up every time, with certified engineers and real accountability built into every agreement.

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Invest in expert guidance to secure long term scalability and success

Pro

A budget-friendly, easy-to-use strategy solution for everyday business needs and reliable results.

$39 $59

Perfect for early-stage founders and lean teams
Cost-effective guidance with reliable strategic direction
Practical advisory support with clear action steps
Supports foundational business planning and execution
Covers essential planning and operational alignment

Standard

Greater energy output, improved efficiency, and increased savings for long-term value

$99 $109

Built for growing teams and market expansion
Designed for scaling teams and expanding businesses
In-depth reporting with strategic insights included
Advanced reporting and monitoring included
Enhances leadership through performance metrics

Advance

High-level performance built to power homes, businesses, and industrial operations

$199 $209

Enterprise-grade strategies for competitive advantage
Maximizes profitability and long-term stability
Dedicated advisory support with executive oversight
Advanced reporting and monitoring included
Empowers decisions using intelligence

Frequently asked questions about our consulting services

What does 24x7 international IT support actually mean?

It means certified engineers are available around the clock, across all time zones, resolving issues remotely or dispatching on-site when required.

Which countries does Forlence cover for IT support services?

We provide global IT support services across 150 plus countries, with established engineer networks in Europe, North America, Asia Pacific, and the Middle East.

How quickly does Forlence respond to critical IT incidents?

Response times depend on your SLA. We offer NBD, same business day, and four-hour critical response options tailored to your operational requirements.

Can Forlence provide IT support across multiple countries under one SLA?

Absolutely. Multi-country IT setups under a single SLA agreement are one of our core strengths, simplifying vendor management for global businesses significantly.

Do you offer remote technical troubleshooting as part of your support?

Yes. Our virtual helpdesk handles remote technical troubleshooting as the first response, escalating to on-site dispatch when remote resolution is not possible.

Is your IT helpdesk available on weekends and public holidays?

Yes. Our IT helpdesk services operate 24 hours a day, seven days a week, including weekends and public holidays, with no gaps in coverage.

Can we white-label your global IT support under our own brand?

Yes. Our rebrandable IT support and white label managed services allow resellers to deliver Forlence services completely under their own company brand.

What makes Forlence different from other managed IT providers?

Real engineers, real SLAs, and real accountability. We combine global reach with local expertise, backed by over twelve years of international IT support experience.